What is Toyota Connected Services?
Life on the road can be unpredictable. Flat tyres, unexpected breakdowns, collisions, and even vehicle theft are all realities of driving. Toyota Connected Services are designed to provide added reassurance in these moments, offering support that goes beyond the traditional driving experience.
Built into many modern Toyota vehicles, Connected Services combine safety, assistance, and convenience features that help keep drivers connected and supported wherever they are. Whether you’re driving around town, heading up the coast, or travelling further afield, Toyota’s connected technology is there to assist when it matters most.
What Are Toyota Connected Services?
Toyota Connected Services use built-in vehicle technology to link compatible Toyota vehicles with Toyota’s support network via a secure in-vehicle modem and the Toyota smartphone app. This system operates independently of a driver’s mobile phone, allowing key services to function even if a phone is unavailable or out of battery.
The purpose of Connected Services is to support both everyday driving and unexpected situations. Some functions operate automatically in the background, while others can be accessed through the vehicle’s multimedia system or the Toyota app, depending on the model and service included.
These services can include emergency assistance features, stolen vehicle assistance, remote vehicle information, location-based services, and safety notifications.
Which Vehicles Have Toyota Connected Services?
Toyota Connected Services are available on many newer Toyota models, generally from around 2020 onwards, depending on the vehicle and grade.
Models that may include Connected Services include the Toyota Corolla and Corolla Cross, RAV4, C-HR, Camry, Kluger, LandCruiser Prado, LandCruiser 300 Series, and Yaris and Yaris Cross. Selected HiLux grades from MY22 onwards may also include connected functionality.
As availability can vary by model year, specification, and region, it’s recommended to confirm the exact features included with a specific vehicle before purchase or activation.
Emergency Assistance — Help When It Matters Most
One of the most important aspects of Toyota Connected Services is emergency support. If a compatible Toyota detects a serious collision, Emergency Call (eCall) technology can automatically contact emergency services and share the vehicle’s location.
This function is particularly valuable in situations where drivers or passengers may be injured, in shock, or unable to use their phone. By reducing response times and removing the need for manual calls, the system helps ensure assistance can reach the scene as quickly as possible.
Breakdown Situations and Vehicle Location Support
One of the most important aspects of Toyota Connected Services is emergency support. If a compatible Toyota detects a serious collision, Emergency Call (eCall) technology can automatically contact emergency services and share the vehicle’s location.
This function is particularly valuable in situations where drivers or passengers may be injured, in shock, or unable to use their phone. By reducing response times and removing the need for manual calls, the system helps ensure assistance can reach the scene as quickly as possible.
Stolen Vehicle Assistance — Extra Peace of Mind
Vehicle theft is an unfortunate reality in many parts of Australia, including regional areas. In locations such as Cairns, where vehicles may be parked overnight on the street or at holiday accommodation, having additional support can be reassuring.
On compatible models, Toyota Connected Services may assist by helping provide vehicle location information to authorities after the appropriate reports have been made. While no system can prevent theft entirely, faster access to information can support recovery efforts and help reduce stress during an already difficult situation.
Everyday Convenience That Adds Up
While Toyota Connected Services do not replace roadside assistance programs, they can still play a role in breakdown situations by providing accurate vehicle location information through the Toyota app.
Knowing a vehicle’s precise location can help drivers communicate their whereabouts more easily when arranging assistance through their chosen roadside provider, particularly on unfamiliar roads or in regional areas.
Toyota Safety Sense and Connected Services
Many Toyota models combine Connected Services with Toyota Safety Sense, a suite of active safety technologies that includes features such as Pre-Collision System, Lane Trace Assist, Adaptive Cruise Control, and Road Sign Assist.
Together, these systems support drivers both while driving and in situations where assistance may be required, creating a more comprehensive safety and support network.
Activating Toyota Connected Services
To access Toyota Connected Services, a compatible vehicle and activation are required. This typically involves registering through the Toyota smartphone app and completing setup via the vehicle’s multimedia system. Some services may be included for an initial trial period, with ongoing access available through subscription depending on the model and service type.
The team at Pacific Toyota can assist with confirming compatibility, explaining available services, and helping with activation.
Final Thoughts: Support That Goes Beyond the Drive
Toyota Connected Services are designed for real-world driving situations, offering support that extends beyond the moment the engine starts. From emergency assistance and vehicle security support to everyday convenience features, these services reflect Toyota’s focus on long-term driver confidence.
For drivers wanting to understand whether their Toyota includes Connected Services — or to get help setting them up — the team at Pacific Toyota is always available to assist.
Because when things don’t go to plan, it helps to know your vehicle has your back.