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Parts Interpreter

Pacific Toyota


Pacific Toyota, a trusted and highly respected dealership in the heart of Cairns, QLD, is seeking a Parts Interpreter to join our parts team. This is a fantastic opportunity for a motivated person to take the next step in their career and contribute to the continued success of our thriving parts department.


Why Join Us?

At Pacific Toyota, we’ve built a strong reputation for exceptional customer service, quality, and a forward-thinking approach to automotive retail. We’re proud to foster a supportive, professional environment where personal development and career progression are encouraged.

We value work-life balance and offer our team members a rewarding, long-term career within a growing organisation.


About the Role

Parts Interpreters work with customers to identify their parts needs within the Toyota, Lexus and Hino range of vehicles. Delivering a great customer experience, working with other team members to ensure all customers are attended to in a respectful and professional manner; whether that be in person or remotely. We have a high level of training and support to give you the best chance of succeeding in your role.

Key Responsibilities

  • Accurately identify parts across Toyota, Lexus, and Hino vehicles
  • Use catalogues and digital systems to interpret and source parts
  • Receive and process parts orders efficiently
  • Prepare invoices and assist with administrative tasks
  • Foster strong customer relationships and loyalty
  • Uphold safety and operational standards
What We’re Looking For

  • Previous experience in a parts department (Toyota preferred)
  • Strong knowledge of automotive parts and cataloguing systems
  • Excellent communication and organisational skills
  • A commitment to delivering exceptional customer service
  • High attention to detail and problem-solving ability
  • A proactive, team-oriented attitude
Benefits

  • Competitive salary package
  • Career advancement opportunities within a respected dealership group
  • Ongoing training and development
  • A positive, team-driven culture

Apply Now!